Refund policy

Fur Avenue – Refunds and Returns Policy

We are committed to exceptional product quality and your complete satisfaction. Please take a moment to familiarise yourself with our return and exchange policy: 

As our fur garments, cashmere cardigans, and custom-crafted pieces are created with exceptional care and personalised detail, we are unable to offer returns on these items. All sales in these categories are final.As our fur garments, cashmere cardigans, and custom-crafted pieces are created with exceptional care and personalised detail, we are unable to offer returns on these items. All sales in these categories are final. 

Exchange Policy 

We appreciate that, at times, an exchange may be necessary. If you would like to opt for a different size or explore another item from our collection, we are delighted to accommodate. Please be mindful of the following:

• The item must remain unworn, in its original state, with all tags securely attached.
• All returns must be presented in immaculate, unused condition, with no visible wear, marks, or scents.Please ensure all exchange requests are made within 7 days of delivery.
• The item must remain unworn, in its original state, with all tags securely attached.
• All returns must be presented in immaculate, unused condition, with no visible wear, marks, or scents.

Should you wish to arrange an exchange, please email us within 7 days at enquires@furavenue.shop. Detailed instructions will be provided upon contact.